WhatsApp is today the main communication channel between companies and customers in Brazil. Order confirmations, payment reminders, operational alerts, daily reports — all of these can be automated and delivered in a personalized way, without anyone having to type a message manually.
What will you need
To follow this tutorial, you need to have Dablio Robô installed, access to WhatsApp Web in the browser and a list of recipients in spreadsheet format (Excel or CSV). No external API or paid business account is required.
Step 1: Prepare the message sheet
Create a spreadsheet with the columns: Name, Telephone (with area code, without spaces or special characters), Message. The Message column can contain personalized text with the customer's name. Dablio Robô will read line by line and replace variables automatically.
Step 2: Create the flow in Dablio Robô
On the visual canvas, add the actions in the following order: Read spreadsheet → For each line → Open WhatsApp Web → Search for contact by number → Click on the message box → Enter custom text → Press Enter → Wait for sending confirmation → Next line.
Step 3: Schedule automatic execution
With the flow created and tested, configure scheduling on the WROBOBRANDOONE dashboard. You can set a fixed time (e.g. every day at 8am), weekly frequency or trigger by event — such as the arrival of a new file in the orders folder.
Good practices and limits
Avoid sending large volumes of messages very quickly. Set an interval of 3 to 5 seconds between each send to simulate human behavior and reduce the risk of blocking. Use relevant, personalized messages — the goal is to communicate value, not spam.